UK theatre information frequently asked questions (FAQ)
Although many of these sections deal with London theatres, where most unfamiliar newcomers need information, the general rules can be applied to any UK theatre.
UK theatre information
- Are any theatres open on Sundays or Bank Holidays?
- Can I take photographs or videotape part of the show for myself?
- Can I write a review of a show I have seen?
- Do I have to wear formal clothes when I go to the theatre?
- Do you tip theatre ushers, if so how much?
- How do I know what facilities are available at a theatre for the disabled?
- How long before a show's start time should I get to the theatre?
- I am confused by some of the terms. What do they mean?
- I am worried about safety. Is there anything I should be aware of?
- I want to make the night at the theatre more memorable. Do you have any suggestions?
- The cast list includes a certain star, but he/she wasn't on stage when I saw the show. Why not?
- What are the stalls/dress circle/upper circle etc.?
- When does a matineé performance start
- Where can I find a seating plan for a theatre?
- Where is the best place to sit?
- Which shows are suitable for Children?
- Who can I complain to if something goes wrong?
- Why are show times not included?
- Why are there no reviews for certain Productions?
- Why are there no reviews from the popular press?
- Why do you not include the full cast for shows?
- Why don't the disabled facilities shown in your theatre listings match what is available in the theatre?
- Why don't you indicate when a show is cancelled or sold out?
- Why is your information, e.g. telephone number, about a particular theatre incorrect?
London theatre information
- Can I exchange or get a refund on my tickets?
- Can you recommend a restaurant in London near the theatres?
- How can I get tickets for the first night of a performance?
- How can I get to the West End theatres.
- How far in advance should we book tickets?
- How often do productions change?
- I enjoy going to the theatre and would like to find people with similar interests. Are there any clubs or societies I could join.
- I will be coming to London in a few months and want to see a show. Should I book one of the shows currently playing or wait to see if something else that I prefer will be running when I arrive?
- If the show I want to see is sold out, what can I do?
- Is it possible to see behind the scenes at London theatres?
- Is there a regulatory body for agencies selling theatre tickets?
- Should we book a table before or after the show if we are going to a West End Theatre?
- Is it better to eat before a show or after?
- What would happen if I had problems getting to the theatre?
- What would happen if I had to cancel my tickets?
- Where Can I buy tickets for London theatres?
- Where can I find out about future productions?
- Where can I get cheap tickets?
- Who do I complain to if I receive a poor service when booking tickets or the tickets are not what I expected?