Holiday Cottages FAQs
Renting holiday cottages and self catering accommodation can be a complex business as each holiday cottage or self catering accommodation is unique. You need to take into account your needs, what you plan to do on your holiday, the location and what amenities you expect from your holiday cottage or self catering accommodation. Here are some tips and frequently asked questions that should help you make the right decision. Remember that if you are in any doubt, you should check with the holiday cottage owner or self catering accommodation booking agency.
- Do you have properties suitable for the disabled?
- How can I book a property for next year or more than six months ahead?
- When is the best time to book holiday cottages in advance?
- Do you send brochures?
- Can I take a pet?
- I have allergies. What can we do?
- Can I take my Guide dog?
- How can I be certain that the holiday cottages or self catering accommodation we want is available when we want it.
- What do the abbreviations used in the holiday cottage descriptions mean?
- What should we bring with us?
- Can I smoke?
- What facilities can I expect from the kitchens in self catering accommodation?
- Where do I get the keys?
- How do I find out what is near my chosen accommodation?
- Can I book non-standard start days such as a Tuesday?
- Will there be a TV and will the accommodation have satellite TV?
- What is the mobile phone reception like?
- How long can I rent a holiday cottage or self catering accommodation?
- What basic supplies are provided in the self catering accommodation
- What should I do if something is broken or damaged?
- What about cleaning the holiday cottages or self catering accommodation?
- If I stay in an old or converted cottage, what will the accommodation be like?
- We're Travelling with Children. Will there be cots or facilities for babies.
- What about wildlife or animals near our accommodation.
- What should I do if I find pests and vermin in the property.
- Why is the photograph/description of a cottage different to the actual cottage.
- Who should I contact if there are serious problems?
- What linen is provided?
- How do I get there?
- Can you tell me anything about parking arrangements?
- Will we be able to use the garden?
- Is there an extra cost for electricity and heating?
- Is there anything special for visitors coming from outside United Kingdom?
- Can we use the Swimming pool?
- How many people can stay in the self catering accommodation?
- Can we Invite guests to the self catering accommodation?
- Can we get a group discount for large parties or multiple bookings?
- Can I take an extra person/infant?
- What should I do if I have a complaint?
- What happens during Changeover Days, Arrivals, Key Collection & Departure
- What time can I arrive at the property?
- What time will I have to leave the property?
- What happens if I need to cancel my holiday?
- Are there any safety precautions at the holiday cottages and self catering accommodation?
- How do I pay?
- How much will our holiday cottage cost?
- Do I need to pay a deposit?
- How can I get a discount on holiday cottages and self catering accommodation?
- How do I make a Booking?
- How do I confirm my cottage booking?
- When will I receive my booking confirmation?
- Can we make alterations to bookings?
- Booking Conditions - what are they?
- What furnishings and equipment will our self catering holiday cottage contain?
- Is it better to plan a holiday during quieter periods?
- Can you check the availability of a property for me?
- Can you search for available properties in a certain region / for certain dates for me?
- Is there a map of the area around the cottages?
- What should I do if we have special requirements.
- When will I receive the driving directions to the property?
- When will I receive details of the owner's address?
- Can we book holiday cottages at the last minute?
- Are cottages available for short breaks and weekends?
- Which cottages are available for winter holidays?
- Are Spring and Autumn holidays better, if I want to save money?
- What does the rating mean?
- Should I buy holiday cancellation insurance?
As we show holiday cottages and self catering accommodation from different sources, our advice is only a guideline and different holiday cottage owners and self catering accommodation booking agencies will have their own rules and ways of doing things. You need to check with the individual holiday cottage owner or self catering accommodation booking agency if there is something that you are not sure about.