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- Breakages and Damage
Breakages and Damage
Accident do happen and items may be broken or damaged whilst you are staying in holiday cottages or self catering accommodation. In some cases, there may be damages to the property itself.
You are responsible for repair or replacement to the items or property. The full details of these terms will be in the property's terms and conditions and you are legally bound to pay for damages or losses during your stay. Any broken or damaged items should be replaced or paid for as appropriate before departure.
You should report any breakages or damage to the holiday cottage owner or self catering accommodation booking agency as soon as possible. If you notice a problem or damage when you arrive, you should point them out to the owner or agent immediately. The holiday cottages or self catering accommodation will have been cleaned, the inventory checked and any missing items noted or replaced before you arrive. If you find any deficiencies or damages on arrival it is in your own interest to notify the holiday cottage owner or self catering accommodation booking agency as soon as possible.
Some holiday cottage owners or self catering accommodation booking agencies require a refundable security deposit, payable on booking. This is indicated on the property description or in the terms and conditions. Your deposit will be returned to you after the owner or agent has checked the accommodation for damage and lost items.
Although the properties are covered by normal buildings and contents policies, certain damages will not be covered if caused as a result of your negligence. If you are taking out holiday insurance, make sure it covers you for damages or loss at your holiday accommodation.